Whilst I’ve grown to love the Dialogflow interface, Dialogflow CX just took this to a whole new level! I especially love the flows and visual bot-building features.

Dialogflow CX is an advanced development suite for creating conversational AI applications, including chatbots, voicebots, and IVR bots. It includes a visual bot-building platform, collaboration and versioning tools, advanced IVR feature support, and is optimized for enterprise scale and complexity. Dialogflow CX is cross platform and can connect to your own apps, existing telephony platforms, and digital platforms. Dialogflow CX users have access to Google Cloud Support and a service level agreement (SLA) for production deployments.



Dialogflow CX documentation



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