The following is a list of key articles from research I’ve conducted to support various proposals. I’m planning to shape these into a generic, white-label pitch deck which will be available for download here.
- 5 ways voice assistance is shaping consumer behaviour
- 6 Brand new facts about messaging app use in Australia
- 8 Voice Search Statistics
- 33 Voice Search Statistics to Prepare You for the Voice Search Revolution
- 69% of Consumers Prefer Chatbots For Quick Communication with Brands
- Building customer relationships with Messenger – Globe Telecom case study
- By 2020, You’re More Likely to Have a Conversation With This Than With Your Spouse
- Chatbot Report 2018: Global Trends and Analysis
- Consumers prefer chatting with customer service bots for simple tasks, new research finds
- Datafication 2019: The Voice of Us research
- Digital 2019: Australia Social Media Usage is Growing
- From Mobile first to AI first—Google I/O 2017 conference
- Gartner’s Top 10 Strategic Predictions for 2017 and Beyond: Surviving the Storm Winds of Digital Disruption