Tools to assist with design, development and management. This will be updated over time.
Currently using
- Dialogflow – Primary conversation development platform
- Google Drive – Shared project assets
- Google Home Mini – Testing smart speaker assistants
- Google Sheets – VOC analysis, conversation design and scripts
- Google Slides – Proposals and presentations
- Sketchapp – User flows and interfaces
- Tablesplus – Analysing datasets locally on Mac
- Trello – Project management, collaboration and ‘knowledge repository’
Other
- Conceptboard – Visual collaboration workspace
- Smaply – Customer Journey mapping
- Voiceflow – Design, prototype, and publish voice apps