Case studies
Real-world AI implementations worth studying -- companies that have published their journeys.
Last updated: 1 August 2026
Amazon
AI Shopping Guides: How Amazon Uses Generative AI for Product Research
October 2024
Anthropic
ServiceNow Chooses Claude To Power Customer Apps And Increase Internal Productivity
January 2026
Anthropic
How AI Is Transforming Work At Anthropic
December 2025
Google
Google Maps 101: How AI Helps Predict Traffic and Determine Routes
September 2020
Klarna
Klarna AI Assistant Handles Two-Thirds Of Customer Service Chats In Its First Month
February 2024
Kyndryl
Kyndryl + Google Cloud: 100 Enterprise AI Agents in 100 Days
August 2025
Morgan Stanley
Morgan Stanley AI @ Morgan Stanley Assistant
March 2023
OpenAI
How Podium Is Arming 10,000+ SMBs With AI Agents
December 2025
Shopify
The Generative Recommender Behind Shopify's Commerce Engine
February 2026
Shopify
Autoresearch Isn't Just For Training Models
April 2026
Webflow
The Definitive 2026 Guide to AEO: How Webflow Grew AI Search Traffic
November 2025