Human Centred Design for Intelligent Interfaces explores human interaction with voice technology and increasingly sophisticated interfaces powered by Artificial Intelligence and Machine Learning algorithms.

A Human Centred Design (HCD) approach is essential in ensuring the User remains central in the process, their needs are being met and solutions are natural and effortless to use—this requires a multi-disciplinary approach involving design thinking, language and technology.

In the environment of business requirements, technology constraints and delivery pressures it’s essential this is not lost…